FAQs

Find clear answers to common questions about our services, support options, and how we can assist you or your loved ones.

General Information

Frequently Asked Questions About Us

Learn about who we are, the range of services we offer, and how we work to support individuals with disabilities. These answers provide clarity on our values, mission, and what makes us unique.

St Marys Disability Care is a dedicated provider of personalized support services for individuals with disabilities, aiming to enhance their quality of life and independence.

We offer a range of services, including personal care, community participation, supported independent living, and assistance with daily activities.

Our services are available to individuals with a permanent and significant disability. Eligibility may also depend on NDIS funding approval.

You can contact us directly to discuss your needs, and we will guide you through the process of accessing our services.

We primarily operate in Casula, NSW, providing support to clients within this region and surrounding suburbs.

NDIS and Funding

Understanding NDIS and Your Funding

Have questions about the National Disability Insurance Scheme (NDIS) and how it can support you? This section answers common queries about eligibility, funding, and how we assist with NDIS planning.

The National Disability Insurance Scheme (NDIS) is Australia's support system for people with disabilities, providing funding for necessary services and supports.

We assist clients in understanding their NDIS plans, coordinating supports, and ensuring they receive the services that best meet their needs.

The NDIS funds a variety of supports, including daily personal activities, transport, therapeutic supports, and more, depending on individual needs.

While NDIS participants can access our services, we also provide support to individuals who may not be part of the NDIS.

Yes, we can guide you through the NDIS application process and help gather necessary documentation to support your application.

Service Delivery

How We Deliver Exceptional Support

Explore answers to frequently asked questions about how we provide our services, ensure client safety, and maintain flexibility to meet your unique needs. Understand our approach to quality care.

Our team comprises qualified professionals with extensive experience in disability support, committed to providing compassionate and personalized care.

We offer flexible service plans tailored to meet the unique needs and preferences of each client, with the ability to adjust as circumstances change.

Client safety is our top priority. We adhere to strict protocols, conduct regular staff training, and comply with all relevant health and safety regulations.

Yes, we encourage clients to be involved in selecting their support workers to ensure a good match and comfortable working relationship.

We value client feedback and have a clear process for addressing concerns promptly and effectively to continually improve our services.

Ready to Get Started ?

Whether you’re exploring your options or ready to begin your journey with us, we’re here to guide you. Let us help you take the next step toward the support and care you need.

Still Have Questions?

If you have further inquiries or need personalized assistance, we’re here to help